Hello. How can I help you?
您好,请问有什么可以帮您?Jack: I received a bill and I have some questions.
我收到账单了,我有一些问题。Follow Jack as he asks about his bill, insurance balance, payment methods, and a payment plan.

Read the English dialogue and translation for free. Audio is included with Premium.
Hello. How can I help you?
您好,请问有什么可以帮您?Jack: I received a bill and I have some questions.
我收到账单了,我有一些问题。This is your bill for the ER visit.
这是您的急诊账单。Jack: How much do I owe?
我需要付多少钱?Your total amount is on the bill.
总金额写在账单上。Jack: Does my insurance cover any of this?
我的保险能报销一部分吗?Do you have any questions about the charges?
您对这些收费有什么疑问吗?Jack: I don't understand this charge. Can you explain it?
我不明白这项收费。您能解释一下吗?We accept several payment methods.
我们接受多种付款方式。Jack: Can I set up a payment plan?
我可以申请分期付款吗?Learn the key words. Audio is included with Premium.
Useful phrases you can use today
Say that you got a bill.
Ask for the amount owed.
Ask about insurance coverage.
Say that a charge is unclear.
Ask which payment options are accepted.
Ask to pay over time.
Provide the detailed bill.
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Practical English from check-in through discharge
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Lessons 1–10 · Comics, dialogue, translation, vocabulary, and learning activities

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages

Chinese–English · 6 pages